Just a few days ago, Wired.com reported that Google’s popular email service Gmail crashed. But these outages are becoming too common and what does this say about cloud computing? Is this the future of technology?
While many were frustrated, it posed the question of how secure is a cloud service? The glitch started with Google’s popular feature Sync. Sync is a feature that allows Google’s users to access their accounts, bookmarks and extensions from any computer that they use.
When the problem surfaced on Sync’s servers, it created a whole host of problems with every Google product, including Gmail and Chrome. Chrome is Google’s web browser that was released in 2008 and it competes with Internet Explorer and Firefox. Although the problems were considered to be inconsequential, it raises the question about the future of cloud computing and how secure it is.
Even a large organization such as Google could benefit from proactively responding through a technology pr firm about the disruption in service.
Although, it’s hard to anticipate what issues may arise from a potential glitch in a system or a complete shut-down of services, the benefit of having a technology pr agency at your disposal is that they can diffuse these situations when they happen. They can also work alongside a business to prepare statements in advance, hence avoiding what some would call as a crisis pr situation.